How does it work?

1  The first step is to contact me to discuss your audiotyping or transcribing requirements

  covering the following points:

2  Your proposed method of sending your transcription (micro/mini/standard cassette, digital transcription or handwritten) &

  any specific requirements such as in-house stationary or templates which you'd like to use.

3  I can accept your verbal agreement to commence works and by sending me your audio/media for transcription you are agreeing to

  the terms discussed in our telephone call. I will then email you a written confirmation - statement of requested works and

  your quote *.

4 You then forward the transcription**. If you live locally I can arrange free collection service of micro/mini/standard cassette.

  If your digital audio-file contains patient sensitive information then I will liaise with you to set up with a client log in and password for

  the secure server.

5  Your completed document is subject to quality control and proof-reading against original audio, then returned in the format

  discussed (headed paper, e-mail,disc or secure server)

A LITTLE MORE ABOUT THE SECURE SERVER.

I use two different file transfer systems, one of which has a higher level of security, requiring personal password which I use for medical

transcription. The secure server is an internet based service specifically designed for the medical transcription industry, using SSL enryption

of all information upon uploading and returning of files. Clients upload work via the secure server login and secure password into your "dictation-in file" where you upload your audio file. Your transcriber/secretary will pick up this work, complete,

proof read and the document will be uploaded onto the server for your collection. You will receive an E-mail to notify you that there is a

document pending in your transcription complete folder.

TURNAROUND TIMES

In order to return quality documents to you I can only give an estimated return time. On discussion of your requirements, we will negotiate

your turnaround time. This time is dependant on the length of transcription and quality.

Urgent transcriptions of a reasonable length (up to one-hour audio-time) can be produced within 48 hours.

* see terms and conditions for further information

** Using your digital dictaphones manufacturing instructions and software, dictaphone usb to pc lead - save your recording on your

  pc (When uploading file to us you will be asked to "browse" your pc for your recorded dication - you then attach relevant recording)

  TIP: save the recording in an instantly recognisable format.